Indochino Custom Suit Review: The Truth From a Customer!


Would you recommend Indochino custom suits? Where can I buy the highest quality, but affordable custom suit? Are Indochino suits worth it? What's your review of Indochino custom suits? These are questions I get asked all the time, so I figured it was about time that I go into detail about Indochino custom suits, so everyone can benefit! The short answer is, yes at the right price they are definitely worth it. A custom suit for around $300 is a serious deal especially when you think about the cost of buying an off the rack suit and having it altered, easily over $300. The long answer…well that’s below.


If you don’t want to take the time to read the entire Indochino suit review, I recommend at the very least reading the below points to consider when purchasing an Indochino suit:

  1. Indochino custom suits are worth the price when they are on sale, you can typically find them around $300.

  2. The process will take at least 2 months and it could take even longer.

  3. Getting measured in an Indochino store can be very beneficial since they use their try-on garments to get a more accurate fit.

  4. Once you lock down the right fit for your Indochino suit, shop after seasons for major sales.

  5. Take advantage of all the custom details that Indochino offers, which are included in the price of the custom suit


In this article I’m going to breakdown each of the points above and talk you through the Indochino custom suit process and my review of Indochino custom suits.

This post is NOT sponsored by Indochino and even if it was this is exactly how I would write about them! I have received free suits from them to post on Instagram, but a review was not part of our agreement. If you do check out their website it does help me if you click the links here and buy after clicking. Click here to check their clearance section!


Indochino custom suits are worth the price when they are on sale, you can typically find them around $300


Ten years ago a custom suit for $300 would have been unheard of. Well, now that Indochino has rapidly expanded in the custom suit business it’s a $300 custom suit is a reality. After also taking care of alterations and potentially having to send back the suit to get remade if it doesn’t fit right, I don’t know how they are making any money at all. But, them making money isn’t our concern, that’s for them to worry about. We just want a cheap, high quality custom suit!


If you were to go to Nordstrom, Nordstrom Rack, or practically any department store, the lowest you might pay for an off-the-rack suit is around $200 when it’s on sale. Then if you need any alterations you’re looking at around $50. So when Indochino suits go on sale for $300 it’s a no-brainer. Click here to see what’s on sale now.


The quality surpasses expectations when you are valuing the suit at $300 and not the MSRP. Is Suit Supply higher quality? Yes. Is Oliver Wicks higher quality (click here for my Oliver Wicks review)? Yes. Is your custom suit shop in your home town higher? Yes. If you’re paying full price for an Indochino suit then you could be better off going with a higher quality fabric or suit-maker, but even then you’d be paying over $1000. So, even at the normal price of $800 it still is a good option, but at $300 it’s an easy purchase.


The 2 Indochino suits, 1 Indochino tuxedo and 1 Indochino blazer that I own have all held up very well over the last several years! The double-breasted Indochino blazer is 2-3 years old at this point and it’s been worn a lot. It’s started to show it’s age a bit, but overall I have been very pleased with the wear.

I recommend the following quick tips for taking care of your suits:

  • If you’re going to be sitting for long periods of time, it’s good to take off the jacket if you don’t need to be wearing it.

  • If you’re traveling, especially driving, take off the jacket so you’re not putting strain on the stitching in un-natural ways.

  • When hanging the jacket, use a wide hanger even if it’s just the plastic one that comes with the suit.

  • If you happen to live in an older apartment, it’s good to keep the suit in the suit bag that Indochino gives you with the suit. This prevents dust from accumulating on the suit.

  • Get a lint brush and brush it off after each wear.

  • Always hang the suit up, never store it by bunching it up (like how you stored your clothes in college.

  • Get it dry cleaned only when necessary: after a couple wears without sweating, immediately after any really hot days where you might be sweating.

For additional information be sure to check out my full suit guide by clicking here.


The process will take at least 2 months and it could take even longer


Allow at least two months for the entire process, which is even being generous for Indochino. I don’t even know what their lead times are anymore on their website, but let’s say at the quickest it’s two weeks (likely a lot longer). When you get the suit you’ll definitely need alternations or you might even have to send it back if the fit is totally off. If you take it to your local tailor to get altered then you’ll have it back in a week or so and if you take it to Indochino for alterations then it could be up to four weeks for more complicated alterations.


Always allow way more time for the process than you think you might need. If you’re getting the Indochino suit for a serious life event, then you know about that life event way ahead of time, so get a head start on the suit process by ordering several months in advanced. The last thing you want to do is cut it close to the time you need the suit and have to rely on Indochino to do something fast.


Now that I’ve told you this, you have no excuse not to order it ahead of time and if you screw this up and your significant other is pissed at you, well I tried!


Getting measured in an Indochino store can be very beneficial since they use their try-on garments to get a more accurate fit


If you want a high-quality custom suit fitting experience, then you should not go to Indochino. They do a nice job there, but they aren’t spending a significant amount of time with every customer and they haven’t been doing this for decades like if you went to your custom suit shop in your hometown. Actually every time I have gone into Indochino, I never really feel welcomed in there. It’s a kind of experience where you walk in and everyone working is just at the computer and you have to go to them to let them know you’re there. I have actually heard sales people turn away customers because they don’t have appointments, so make sure you make an appointment. Note to Indochino: you might want to work on this because turning away a customer who intends to purchase is never good customer experience.


Going to the store to get measured is a serious advantage compared to the online measurements. If you have an Indochino near you, then it’s worth making an appointment and taking the journey to the store. The reason being is that they have try-on jackets and pants in the store, so you can get a better idea of how it’s going to potentially fit. Then they use those to dial in your custom garment. If you’re doing this fully online then you’re relying on their algorithms, which of course can be great, but you don’t have the option to really explain and see how you might want it to fit.


Prior to going into the store, make sure to do a little research online about how a suit should fit. I would recommend clicking here to check out my suit guide as a starting point, where I talk through the basics of suit fit. The sales people there (as stated above) are likely not the best to rely on. This isn’t to say you might not have the greatest experience ever, it’s just typically what myself and others I know have experienced.


Do your size profile in the store and check out the fabrics, but do the ordering online. This ensures that all the details are accurate and you’re in control.


You can always contact me with questions in my contact section of my site and I’m always happy to help!


Once you lock down the right fit, shop after seasons for major sales


Locking down the right fit can take time, patience, and a lot of back and forth with Indochino. I recommend doing whatever it takes to get the suit fitting exactly the way that you want it to fit. At the end of the day, that’s what you are paying for. It’s different from having your local tailor redo something five times because it’s not perfect, Indochino is a major corporation and you should feel comfortable getting your fit right regardless of what it takes. This is why giving yourself enough time is so important.


Click here to check out the Indochino clearance section.

They have a huge selection of suit fabrics and they are constantly running sales on off-season items or just fabrics that are not selling as well. Since they are always pushing new products to get people to pay full price, this means they are cycling through their older stuff into the sale section.


To give you an example, since it’s not always easy to understand, suits for the winter can be made with heavier fabrics and suits for the summer can be made with lighter fabrics. On the Indochino website it will tell you the weight of the fabric.


Summary of suiting fabric weights:

All season suit fabric is around 280 gsm

Winter suit fabric is around 380 gsm

Summer suit fabric is around 215 gsm - 260 gsm


If you’re shopping the sale section in the middle of winter or towards the end of winter, likely the winter suits will be on sale. These are the suits with the heavier fabrics. If you place the order at the end of winter, you’ll have the suit probably to wear for a bit before it gets too warm. Then, you put it away until it gets cold again and BOOM, you have a new suit to wear. The same, but opposite is true in the summer.


The major advantage to buying all-season fabrics or even the lighter fabrics is you can always layer them with a sweater for colder weather.


Take advantage of all the custom details that Indochino offers, which are included in the price of the custom suit


When you are ordering online or even in the store, take major advantage of all the custom suit options. Functional button holes on the sleeve jacket are an absolute must! I typically go with their wide peak lapels with pick stitching. Side tabs on pants are always a nice touch over belt loops if you’re feeling bold. It’s nice to have a suit that doesn’t look like every other off the rack suit.


Here are my preferences and details of my Indochino suit orders, so you have a reference when you’re going to order yours. As always, contact me here if you have any questions or would like an honest and professional second opinion.


Indochino Suit Preference Recommendations

Jacket

Lapels: Peak Wide

Vests: Two

Buttons: Two

Pockets: Pocket Flaps Slanted

Lining: GO BOLD!

Button Color: Black buttons, but brown can be nice as well

More Jacket Customizations (PAY ATTENTION - this is how you get to all the fancy options):

Pick Stitching: Yes

Pen Pocket: Yes

Functional Sleeve Buttonholes: Yes (MUST CHECK YES, in my opinion)

Functional Boutonniere: Yes

Collar Felt Color: Pick a nice complementary color or leave it standard so it blends in

Buttonholes Color: Pick a nice complementary color (I really like burgundy in most situations)


Pants

Pleats: None

Hem: Blind Hem (although I do occasionally like a cuff on a nice fitting pair of pants)

More Pants Customizations (open up this option for the fancy options)

Suspender Buttons: Yes

Waistband: Side Tabs (I really like side tabs on a custom pair of pants, which makes it so you don’t have to wear a belt, and it’s also a dressier look)




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